We do our best to ensure that our products are free of any manufacturing defects.
Our policy lasts 14 days from the date you receive your purchase.
If 14 days have gone by since that date,
we would not offer you a return, refund or exchange.
To be eligible for a return or exchange, your item must be unused and unwashed,
in the exact same condition and packaging that you received it in.
We also require a receipt or proof of purchase.
We only allow a return or exchange of items if they are defective or damaged,
or if the wrong item was shipped to you. Exchange of merchandise will only
be allowed for items of the same value or lower.
Ouimama reserves all rights to inspect the condition of the item(s)
before processing any returns or exchanges.
All sale item(s) are non-exchangeable and non-refundable.
All shipping and/or handling charges are non-refundable.
Ouimama’s decisions on returns and exchanges are final.